Salesforce Marketing Cloud Services and Support

Save time, increase revenue, and mitigate risk
with Salesforce Marketing Cloud.

Salesforce Marketing Cloud is a comprehensive platform that unifies your marketing efforts,
offering integrated solutions for personalized outreach, tracking multi-channel campaigns,
and optimizing customer engagement.

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What problems can you solve with Salesfofce Marketing Cloud?

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Marketing Cloud provides a 360-degree view of your customer, consolidating data from various touchpoints, ensuring you offer timely and relevant engagements. Use this insight to cater to each individual's preferences and needs.

Leverage Marketing Cloud's powerful multi-channel marketing capabilities to craft personalized customer journeys across email, mobile, social, advertising, and the web. Ensure your messages resonate consistently and meaningfully, making every interaction count.

With Marketing Cloud’s real-time engagement features, deliver tailored content and messages at the pivotal moments in a customer's journey. Be there at the right time, every time, enhancing customer loyalty and conversion.

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How can you benefit from Marketing Cloud Consultation?

Strategic Advisory

  • Unified marketing strategy development
  • Cross-channel engagement advisory
  • Customer journey mapping
  • Marketing Cloud operations assessment
  • Customer segmentation & recommendations

Development Services

  • Technology integrations
  • Custom development
  • Data integration and migration
  • Data management within Marketing Cloud
  • Audience segmentation and engagement strategy

Managed Services

  • Multi-channel engagement and nurturing
  • Marketing Cloud automation management
  • Cross-channel campaign management
  • Marketing Cloud implementation
  • System training and adoption
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Salesforce Marketing Cloud is the world’s number 1 CRM platform.
We’ve been using it for over 17 years.

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Years of Experience

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Who we've worked with

Never before have we had a campaign that has achieved this level of international adoption, and never have these financial results been achieved from a single campaign.

Jacqueline Saayman

Director, eMarketing and Programs, EMEA, OpenText

Reporting is a lot better now in Salesforce. The system itself is better and the overall user experience for our visitors has improved.

Anna Patton

Senior Business Analyst, Informatica

The beauty of the programs Couch & Associates built out is that they’re built for scale and longevity. These programs are sustainable for the long term.

Joyce Sohn

Product Marketing Manager, Box

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From the CEO

Everyday we continue to design and deliver innovative Salesforce Marketing Cloud solutions to the world’s largest brands with a professional blend of certified technical expertise to optimize your customer experiences, relationships, and success.

Mike Couch

CEO & Managing Director

With a background in computer science and marketing tech, Mike began leading C&A in 2006. He is passionate about helping companies adopt innovative, data-driven strategies, and using the latest technologies to keep up with trends. Mike is a member of the Forbes Agency Council.

Tara Bassett

Management Consultant

Customer eccentricities are what make them unique. It’s Tara’s job to bring these to light and tailor marketing strategies that best suit clients. With a background in marketing and communications, she offers a unique approach that takes all variables into account to develop successful strategies.

Amy Hughes

Management Consultant

As the co-founder and former lead consultant at Prospecta, Amy wields extensive experience working with B2B and software companies. She’s an expert in customer relations, and is always ready to engage meaningfully and work together to plan and execute cutting-edge digital strategies.

Carey Copeling

Management Consultant

Serving as managing director of global services and with over 10 years’ experience in sales, CRM, and enterprise transformation, Carey specializes in helping businesses reach their maximum potential. As an expert in multiple digital architecture platforms, he delivers unique, data-driven solutions.

Ensure your Salesforce Marketing Cloud investment generates more measurable revenue with either a turn-key or customized strategy to meet your goals. Build and leverage your marketing automation platform to meet the complex needs of enterprise with a team of leading marketing automation experts, consultants, and strategists.

As a Salesforce Marketing Cloud certified partner and a leader in marketing automation design and best practice, Couch & Associates develop a strategies that work to ensure your teams are supported in meeting your business objectives. We offer a full breadth approach where we implement, integrate, and optimize your people, processes, and technologies.

We always start with a strategy that will work to ensure we help support your teams in meeting your business objectives.

With over 15 years of experience and 150,000 consulting hours across 200 enterprise businesses globally, and numerous awards, we understand your challenges and have the expertise to solve them.

I am proud of the team, relationships, partnerships, and solutions we have built over the years. Above are a few of our award-winning Consultants, which we hope to introduce to you in the near future.

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Want to check out some of the work we’ve done for previous clients?
These case studies will tell you more about how Couch & Associates works,
and how Salesforce Marketing Cloud can be used to boost your business.

Explore case studies
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Let's Connect

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digital transformation journey.